Service and Support
CTC Automotive avails to its customers a comprehensive setup for services that are delivered by well and highly qualified engineers & technical supporting staff who had undergone special qualifying Service Training from our main principles. Their technical know-how and efficiency are continuously being monitored and upgraded by Suppliers Technical Specialists.
CTC Automotive has prepared and provided Mobile Workshops - with communication systems to respond to any emergent calls from any part of the country within the same day.
CTC Automotive operates extensive Spare Parts stores & warehouses in a number of major cities in Sudan complementing an extensive sub-dealers network that have been appointed in several towns & cities where clusters of vehicles are operating.
Technical Support
Throughout the last 2 decades CTC Group has gained and accumulated a wide scope of technical experiences which in its current activities are readily being delivered and transferred to customers and its operating personnel in the form of:
- Literature and Instruction Manuals in both Arabic & English language.
- Initial Training for Operators & Maintenance Staff.
- Follow-up by refreshing training and updating Knowledge Transfer.
- Continuous interaction between CTC Automotive and its customers to insure customer satisfaction.
- Avail to customers any special tools or diagnostic machines which are not handy for them to acquire.
Networking
- The Company operates extensive Spare Parts Stores & Warehouses in major cities in Sudan. Port Sudan - Khartoum – Garri - Khartoum North – AlGadarif – Medani & Kadogli
Service Workshop
- T: +249 187 14 4522
- T: +249 187 14 4520
- T: +249 187 14 4223
- F: +249 183 79 0235